Terms of Use

Last updated: 5 May 2026

1. About these Terms

These Terms of Use ("Terms") govern your access to and use of the SkyKelpie online learning platform hosted on Thinkific (the "Platform"), the SkyKelpie Aerial Stockmanship Course and any other courses, content, simulators, downloadable materials, community forums or services offered by us (collectively, the "Services").

The Services are provided by SkyKelpie Pty Ltd (ABN 47 655 966 813) of Malakoff Station, Cloncurry QLD 4824, Australia ("SkyKelpie", "we", "us" or "our"). You can contact us at [email protected].

By creating an account, enrolling in a course or otherwise using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Services.

2. Eligibility

The Services are intended for individual learners aged 18 years or over. By using the Services you represent and warrant that:

• you are at least 18 years of age;
• you have the legal capacity to enter into a binding contract;
• you are accessing the Services for your own personal or business educational use and not on behalf of another person without authority;
• all information you provide to us is true, accurate, current and complete; and
• you will comply with all laws applicable to your use of the Services and to any activities you undertake based on what you learn.

3. Your account

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us promptly at [email protected] if you become aware of any unauthorised use of your account.

You must not share your account or login details with any other person. Course access is granted on an individual, non-transferable basis. We reserve the right to suspend or terminate accounts where we reasonably suspect credential sharing or other breach of these Terms.

4. Course access and "lifetime" access

When you purchase a course, we grant you a personal, non-exclusive, non-transferable, non-sublicensable licence to access the course content for your own learning.

We currently offer "lifetime" access, which means access for as long as:

• SkyKelpie continues to offer the relevant course on the Platform;
• the Platform (currently Thinkific) continues to operate and make the course available; and
• you remain in compliance with these Terms.

"Lifetime" does not mean perpetual or guaranteed in all circumstances. We may retire, replace or substantially modify courses from time to time. Where we permanently retire a course you have purchased, we will use reasonable efforts to give you advance notice and to provide either continued access for a reasonable period, equivalent replacement content, or another remedy consistent with your rights under the Australian Consumer Law (or equivalent law in your jurisdiction).

5. Ongoing content updates

Our courses are designed to grow over time. We may add, remove, edit or reorganise content, lessons, modules, simulator material and supporting resources at any time without notice. We do not guarantee that any specific lesson or piece of content will remain available indefinitely.

6. Pricing, payment and taxes

Prices are displayed in the currency shown at checkout and are inclusive of GST where applicable. Payments are processed by third-party payment processors (such as Stripe and Thinkific Payments). By submitting payment details you authorise us and our payment processors to charge the applicable fees.

You are responsible for any taxes, duties, currency conversion fees, bank fees or other charges that apply to your purchase in your jurisdiction.

7. 7-day cooling-off and refunds

We offer a 7-day cooling-off period from the date of purchase. If you change your mind within 7 days of enrolling, you may request a full refund by emailing [email protected] with your order details, provided you have not completed more than 25% of the course content.

After 7 days, or where you have completed more than 25% of the course, refunds are not available except where required by law.

Nothing in this clause limits your rights under the Australian Consumer Law or any equivalent consumer protection law in your jurisdiction. You may be entitled to a refund, repair or replacement if our Services do not meet a consumer guarantee.

8. Educational purpose only — important disclaimers

The Services are provided for general educational and informational purposes only. They are not, and are not intended to be, professional advice. By enrolling, you specifically acknowledge and agree that:

8.1 Aviation and drone operations

• The course is not a CASA-accredited training course and does not result in any certification, licence or rating issued by the Civil Aviation Safety Authority or any other aviation regulator.
• The completion certificate issued by SkyKelpie is a record of course completion only. It is not a qualification, an accreditation or a licence to operate a drone commercially or otherwise.
• You are solely responsible for understanding and complying with all applicable aviation laws and regulations in your jurisdiction, including (in Australia) Part 101 of the Civil Aviation Safety Regulations 1998, the Landholder Rule, any Remote Pilot Licence (RePL) requirements, ReOC requirements, and all relevant CASA rules, advisory circulars and instruments. Equivalent obligations apply in other countries.
• References in our content to specific rules (such as the Landholder Rule) are summaries for educational context only. Rules change. You must verify the current law before flying.
• You are solely responsible for the airworthiness, registration, maintenance and safe operation of your drone and any related equipment.

8.2 Livestock and stockmanship

• Working with livestock is inherently dangerous and unpredictable. Animals may behave unexpectedly, including kicking, charging, bolting or stampeding.
• You are solely responsible for compliance with all applicable animal welfare laws, codes of practice, biosecurity requirements and industry standards in your jurisdiction.
• The techniques shown in our courses are demonstrations of approaches we have found useful in specific contexts. They may not be appropriate for your animals, your terrain, your weather conditions or your equipment. You must exercise your own judgement.

8.3 Property, terrain and third parties

• You are responsible for ensuring you have all necessary permissions and rights to fly over and operate on the land where you use techniques learned from our courses.
• You are responsible for the safety of yourself, other people, animals, property, vehicles and infrastructure during any operations.

8.4 SkySim and simulator content

• Simulator training is a complement to, not a substitute for, real-world experience and competence.
• Performance in a simulator does not guarantee competence or safety in real-world drone operations.

9. No professional or advisory relationship

Nothing in the Services creates a professional, advisory, agency, employment, partnership or fiduciary relationship between you and SkyKelpie. We are not your aviation safety adviser, veterinarian, agronomist, lawyer or insurer.

10. Intellectual property

All content on the Platform, including videos, images, written materials, software, simulators, course structure, branding and trade marks (the "Content"), is owned by SkyKelpie or our licensors and is protected by copyright and other intellectual property laws.

You are granted a limited, personal, non-exclusive, non-transferable, revocable licence to access and view the Content for your own learning. You must not:

• copy, download (except where a download function is expressly provided), reproduce, modify, distribute, publicly display, broadcast, sell, rent, lend, sublicense or otherwise exploit the Content;
• record, screenshot or screen-capture the Content for any purpose other than personal note-taking;
• share your account or course access with any other person;
• use the Content to train, evaluate, fine-tune or develop any artificial intelligence or machine learning model;
• remove or obscure any copyright, trade mark or other proprietary notice; or
• reverse engineer or attempt to derive source code from any software included in the Services.

Breach of this clause may result in immediate termination of your account without refund and may attract civil and criminal penalties.

11. Community forum and user content

The Platform may include a community forum or other features that allow you to post, upload or share content ("User Content"). Participation in the community is optional and you may opt out at any time via your account settings or by contacting us.

You are solely responsible for your User Content. You must not post User Content that:

• is unlawful, defamatory, harassing, threatening, hateful, obscene or invasive of privacy;
• infringes any third party's intellectual property, contractual or other rights;
• contains malware, spam, advertising or unsolicited promotional material;
• impersonates another person or misrepresents your affiliation;
• discloses confidential information of others; or
• encourages unsafe, illegal or non-compliant drone, vehicle or livestock practices.

By posting User Content, you grant SkyKelpie a worldwide, non-exclusive, royalty-free, sublicensable and transferable licence to use, reproduce, modify, adapt, publish and display that User Content in connection with operating, promoting and improving the Services. You retain ownership of your User Content.

We may, but are not obliged to, monitor, edit or remove User Content at our discretion. We are not responsible for User Content posted by others.

12. Acceptable use

You must not use the Services to:

• do anything unlawful or that breaches any applicable law or regulation;
• infringe the rights of any other person;
• interfere with or disrupt the Platform or its security features;
• access the Services through automated means without our written consent; or
• resell, redistribute or commercially exploit access to the Services.

13. Third-party services

The Services rely on third-party providers including Thinkific (course hosting), Stripe and similar payment processors, email and marketing platforms, video hosting providers, analytics providers (such as Google Analytics 4 and Meta Pixel), and video conferencing platforms (such as Zoom). Your use of those services is subject to their own terms and privacy policies. We are not responsible for the acts or omissions of third-party providers.

14. Marketing communications

By creating an account or making a purchase, you consent to receiving service-related and marketing communications from us in accordance with the Spam Act 2003 (Cth) and equivalent laws in your jurisdiction. You can unsubscribe from marketing emails at any time using the unsubscribe link in any email or by contacting [email protected]. We will continue to send essential service communications (such as receipts and account notices) regardless.

15. Limitation of liability

This is an important clause that limits our liability. Please read it carefully.

Subject to your rights under the Australian Consumer Law and any other non-excludable consumer protection law, and to the maximum extent permitted by law:

• the Services are provided on an "as is" and "as available" basis without warranty of any kind, express or implied;
• we do not warrant that the Services will be uninterrupted, error-free, secure, fit for any particular purpose, or that any specific outcome will be achieved by completing a course;
• we will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, data, goodwill, livestock, equipment, opportunity or anticipated savings, however caused; and
• our total aggregate liability to you for all claims arising out of or in connection with the Services, whether in contract, tort (including negligence), under statute or otherwise, is limited to the amount you paid to SkyKelpie for the relevant course in the 12 months preceding the event giving rise to the claim.

To the extent that we are liable under a non-excludable consumer guarantee, our liability for failure to comply with that guarantee is limited (where permitted by law) to: (a) for goods, the replacement or repair of the goods, the supply of equivalent goods, or payment of the cost of those things; and (b) for services, the supplying of the services again or payment of the cost of having the services supplied again.

Without limiting the above, we are not liable for any loss, damage, injury or death arising from:

• your operation of any drone, vehicle, equipment or aircraft;
• your interaction with livestock, wildlife or animals;
• your reliance on or application of any technique, setting, procedure, regulatory information or guidance contained in the Services; or
• any breach by you of any applicable law, regulation, code of practice or third-party right.

16. Indemnity

You agree to indemnify and hold harmless SkyKelpie, its directors, officers, employees, contractors and agents from and against any claims, demands, losses, damages, costs and expenses (including reasonable legal fees) arising out of or in connection with: (a) your use or misuse of the Services; (b) your breach of these Terms or any applicable law; (c) your User Content; or (d) any drone, livestock, vehicle or property-related incident involving you or your operation.

17. Suspension and termination

We may suspend or terminate your access to the Services at any time, with or without notice, if we reasonably believe you have breached these Terms, infringed our intellectual property, or engaged in conduct that is unlawful or harmful to other users, our staff or our business. Termination for breach does not entitle you to a refund.

You may stop using the Services at any time. Sections that by their nature should survive termination (including intellectual property, limitation of liability, indemnity and governing law) will survive.

18. Changes to these Terms

We may update these Terms from time to time. The "Last updated" date at the top reflects the current version. Where changes are material we will use reasonable efforts to notify you (for example by email or through the Platform). Continued use of the Services after changes take effect constitutes acceptance of the updated Terms.

19. Governing law and jurisdiction

These Terms are governed by the laws of Queensland, Australia. The courts of Queensland and the Federal Court of Australia have exclusive jurisdiction over any dispute arising out of or in connection with these Terms or the Services. If you are a consumer in another jurisdiction, you may have additional rights under your local law that cannot be excluded by contract; nothing in these Terms limits those rights.

20. General

• Entire agreement. These Terms, together with our Privacy Policy, form the entire agreement between you and SkyKelpie regarding the Services.
• Severability. If any provision is held to be invalid or unenforceable, the remaining provisions continue in full force and effect.
• No waiver. Our failure to enforce any right does not constitute a waiver of that right.
• Assignment. You may not assign or transfer your rights under these Terms without our written consent. We may assign our rights and obligations under these Terms.
• Notices. Notices to us must be sent to [email protected]. Notices to you may be sent to the email address associated with your account.

21. Contact us

SkyKelpie Pty Ltd
ABN: 47 655 966 813
Malakoff Station, Cloncurry QLD 4824, Australia
Email: [email protected]